Privacy Policy
Last updated: April 2026 | Shree Vishwshraddha Chikitshalaya, Prayagraj
1. Information We Collect
When you use our website, book appointments, or purchase Ayurvedic medicines through Shree Vishwshraddha Chikitshalaya (“we”, “our”, “us”), we may collect:
- Name, phone number, email address and age provided during booking
- Health information shared voluntarily for consultation purposes
- Payment details processed securely via Razorpay (we do not store card details)
- Device data, IP address and browser type for website analytics
- WhatsApp communication records for appointment coordination
2. How We Use Your Information
- To confirm and manage appointments at our Prayagraj clinics
- To process payments for consultations and medicine delivery
- To communicate treatment updates and follow-up care
- To improve our website and services
- To send appointment reminders via WhatsApp or SMS
3. Payment Processing (Razorpay)
We use Razorpay as our payment gateway. Your payment information is processed directly by Razorpay and is subject to their privacy policy at razorpay.com/privacy. We do not store your card, UPI, or banking credentials on our servers.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Razorpay for payment processing
- Courier partners for medicine delivery
- Regulatory authorities if required by law
5. Health Information
Medical information shared during consultations is treated with strict confidentiality in accordance with medical ethics. It is used solely for providing healthcare services and is not disclosed without your consent.
6. Cookies
Our website uses cookies to improve user experience. You may disable cookies in your browser settings, though this may affect website functionality.
7. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at info@vishwshraddhahospital.com or calling +91 94518 46947.
8. Contact Us
Shree Vishwshraddha Chikitshalaya
Jhushi, Prayagraj – 211019
Phone: +91 94518 46947
Email: info@vishwshraddhahospital.com